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Pure Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Pure Casino. Please read them carefully before creating an account, depositing funds or playing any game. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.
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1. General terms and acceptance
These Terms & Conditions apply to your use of the Pure Casino website, related services and any account you hold with the site. They should be read together with the Privacy Policy, Responsible Gambling information, game rules and any promotion-specific terms that may apply. If there is a conflict between these general terms and a specific set of promotional or game rules, the specific rules will generally apply to the relevant activity.
Table of contents
By accessing Pure Casino, you agree to comply with these terms and all applicable Australian laws and regulations. If you do not agree, you must not use the website or its services. Pure Casino may update these terms from time to time. Changes may be published on the website, and your continued use after an update may indicate acceptance of the revised terms. You should review this page regularly.
Pure Casino is intended for adults who are legally permitted to participate in online gambling in their location. You are responsible for checking that gambling is lawful where you live and for complying with any rules that apply to you. Access may be restricted in certain locations, and the website should not be used where online gambling is prohibited.
- You must be at least 18 years old, or any higher minimum age required by applicable law.
- You must provide accurate, current and complete information when registering or using the site.
- You must use the website only for lawful purposes and in accordance with these terms.
- You must not allow another person to use your account or use another person's account.
- You must read and follow the rules shown for each game, promotion or service before participating.
2. Accounts, identity and security
You may be required to create an account before using some or all Pure Casino services. Only one account per person is permitted unless Pure Casino expressly agrees otherwise. Accounts are personal and must not be sold, transferred, shared or used on behalf of another person. You are responsible for keeping your login details confidential and for all activity carried out through your account.
Pure Casino may conduct age, identity, address, payment and other verification checks. You agree to provide documents or information reasonably required for these checks and to ensure that the information supplied is genuine and up to date. Account features, deposits, withdrawals or gameplay may be restricted while verification is pending. If information cannot be verified, Pure Casino may refuse an account, suspend access or take other action permitted by law.
You must notify Pure Casino promptly if you believe that your account has been accessed without permission, your password has been compromised or any account information is incorrect. You should use a strong, unique password and log out from shared or public devices. Pure Casino will not generally be responsible for losses caused by your failure to protect your account details, except where liability cannot legally be excluded.
Pure Casino may suspend, close or limit an account where it reasonably suspects a breach of these terms, fraud, money laundering, payment misuse, unlawful activity, collusion, cheating, account sharing or other conduct that could harm the site or its users. Where required, information may be disclosed to relevant authorities, payment providers or other authorised parties.
3. Deposits, withdrawals and gameplay
You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Payment methods may be subject to separate eligibility requirements, processing rules and verification checks. You must not use Pure Casino to deposit or transfer funds obtained through unlawful activity. Pure Casino may decline, reverse or investigate a transaction where this is necessary for security, compliance or operational reasons.
You should only deposit money that you can afford to lose. A deposit is not a guarantee of winning, and gambling outcomes are uncertain. You are responsible for checking the amount entered before confirming a transaction. Any displayed balance may be adjusted where there is an obvious error, a payment reversal, a duplicate transaction or activity that is invalid under these terms.
Withdrawal requests may be subject to account verification, payment checks, minimum or maximum requirements, applicable fees and any relevant game or promotional conditions. Funds may generally be returned using an approved method associated with the account. Pure Casino may request further information before processing a withdrawal and may delay or reject a request where there is a reasonable compliance, security or technical concern.
Games are governed by the rules displayed within the relevant game or service. You are responsible for understanding those rules before placing a wager. If a technical problem, system error or interruption affects a game or transaction, Pure Casino may review the activity and correct an obvious error in accordance with applicable law and the relevant game rules. Pure Casino may also suspend a game or service for maintenance, security or operational reasons.
Promotions and bonuses
Promotions, bonuses, free plays and other offers may be subject to separate terms, eligibility rules, time limits, wagering conditions, contribution rules, maximum values or other restrictions. Those conditions will be provided with the relevant offer and should be read before you opt in or participate. Unless the promotional terms say otherwise, an offer may be withdrawn, changed or limited where permitted by law.
Pure Casino may cancel or withhold a promotional benefit where it reasonably believes that the offer has been misused, accounts have been created or operated to obtain an improper advantage, or the relevant terms have not been followed. Promotional balances may be removed when an account is closed or suspended, subject to applicable law and any specific offer terms.
4. Responsible use, privacy and legal information
Gambling should be an entertainment activity, not a way to make money or recover losses. Pure Casino encourages you to set personal limits, take regular breaks and keep track of your time and spending. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek independent support. Account controls, deposit limits, time-out options and self-exclusion tools may be available through the website or support channels.
You must not use Pure Casino while intoxicated, under pressure from another person or in a way that may cause harm. You must not attempt to bypass responsible gambling controls, reopen an account after self-exclusion or create another account to avoid a restriction. Pure Casino may take steps to protect users and may refuse or limit access where responsible gambling concerns arise.
Personal information is handled in accordance with the Pure Casino Privacy Policy and applicable privacy law. Information may be collected, used and disclosed for account management, identity verification, payment processing, fraud prevention, customer support, responsible gambling, legal compliance and other purposes explained in that policy. You should review the Privacy Policy to understand your rights and how information is managed.
The website and its content are provided subject to availability. Pure Casino aims to keep information accurate and services reliable, but does not promise that the website will always be uninterrupted, error-free, secure or available on every device. To the extent allowed by law, Pure Casino is not responsible for losses caused by events outside its reasonable control, including communication failures, device problems, internet disruptions, malicious activity or service interruptions.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Where a limitation is permitted, liability will be limited to the extent allowed by law. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
Any concern about your account or use of the website should be raised through the available Pure Casino support channel. You should provide enough information for the matter to be reviewed, while avoiding the inclusion of unnecessary sensitive information. Pure Casino may request additional details and will assess complaints fairly and in line with applicable requirements. These terms are governed by the laws that apply to the relevant Pure Casino service and your use of it, subject to any mandatory rights available under Australian law.
