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Betting Rules
These Betting Rules explain the general principles that apply when you use Pure Casino to place wagers or participate in casino games. They are intended to help you understand how bets are accepted, recorded, settled and reviewed. Please read these rules together with the applicable Terms and Conditions, Privacy Policy, Responsible Gambling information and any game-specific rules displayed on the site.
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1. General betting conditions
By opening or using an account with Pure Casino, you agree to follow these Betting Rules and any additional rules shown for a particular game, wager type, promotion or feature. If a conflict exists between these general rules and a specific game rule, the specific rule will generally apply to the relevant game or wager. You should review the information presented on the site before confirming a bet.
Table of contents
You must be legally permitted to gamble in the place where you are located. Players in Australia should only use online gambling services where doing so is lawful under applicable Australian law and the laws of the relevant state or territory. You are responsible for checking the rules that apply to you. Pure Casino may restrict access, products or account activity where required by law, regulation, technical limitations or internal controls.
You must provide accurate, current and complete information when registering and whenever account details change. An account is intended for the registered account holder only. You must keep your login details secure and must not allow another person to use your account, place bets for you or access games through your account. Activity completed after a successful login may be treated as activity authorised by you unless there is evidence of misuse or a technical issue.
- Only one person may use an individual player account.
- You must not use an account for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must not attempt to interfere with the site, games, payment systems or security controls.
- You must not use software, devices or methods designed to obtain an unfair advantage.
- You must follow any identity, age, location and payment checks that apply to your account.
- You should check all bet details carefully before confirming a wager.
Pure Casino may suspend, limit, refuse or review a wager or account where this is reasonably necessary to protect players, maintain security, investigate unusual activity, correct an error or comply with legal and regulatory obligations. Any action taken on an account will be handled under the applicable terms and processes.
2. Placing and confirming bets
A bet is normally placed by selecting the relevant game or wager option, entering or choosing the stake, and confirming the transaction. Before confirmation, review the game, bet type, stake, selected options and any displayed odds or returns. A bet is not necessarily accepted merely because an option has been selected or added to a bet slip.
A wager is generally considered accepted when it is recorded in the account or game system and a confirmation is displayed. You should retain any reference, confirmation message or transaction record shown after placing a bet. If you do not receive confirmation, check your account history before attempting to place the same wager again. This can help prevent duplicate bets.
The minimum and maximum stake for a game, table, bet type or account may be shown on the site. These limits can differ between products and may be changed in accordance with applicable terms. A wager may be declined if it falls outside a displayed limit, if there are insufficient available funds, if the game is unavailable, or if a technical or compliance check is required.
Errors and interruptions
Every reasonable effort is made to provide accurate game information, prices, balances, results and account records. However, errors can occur, including incorrect displays, duplicated transactions, delayed updates, communication failures or obvious pricing mistakes. If an error affects a wager, Pure Casino may correct, void or otherwise resolve the affected transaction in accordance with the applicable terms and relevant law.
If your connection is interrupted after you select a bet, do not assume that the wager failed or was accepted. Check your betting history, account balance or game record when access is restored. You should contact the available support channel through the site if a transaction remains unclear. Never provide your password or security codes to another person while seeking help.
3. Games, results and settlement
Each casino game has its own rules, including the objective of the game, available options, stake settings, winning combinations, bonus features and settlement method. Those rules should be read before play. Where a game includes a paytable, information panel or help screen, that material forms part of the information governing the relevant game.
Game results are determined by the relevant game system or authorised process. A result is not changed because a player expected a different outcome, experienced a delay, or believed that a win was due. Previous results do not predict future results, and no strategy can guarantee a win. Random outcomes should always be treated as uncertain.
Unless a specific game rule says otherwise, a bet is settled using the result recorded by the relevant system. Settlement information may include the stake, result, return, outcome, transaction time and any applicable adjustment. Account history is the primary record of your wagers, but you should raise any apparent discrepancy as soon as possible so it can be reviewed.
Game-specific rules
- Table games may include rules about turns, permitted actions, dealing procedures, side bets and ties.
- Electronic games may include rules about reels, paylines, symbols, features, jackpots and displayed returns.
- Live or streamed products may include rules about dealing, broadcasting delays, table limits and game closure.
- Promotional or feature-based games may have separate eligibility, wagering or expiry conditions.
- Some games may become unavailable while a round is in progress, during maintenance or because of a connection issue.
Where a game is interrupted, the outcome may be resolved using the recorded game state and the applicable game rules. In some cases, a round may be completed when the system becomes available again. You should avoid refreshing repeatedly, closing the game or placing another wager until you have checked whether the original round was recorded.
Any displayed return is subject to the rules of the relevant game and the status of the wager. A return is not a promise of profit. Your net result depends on the relationship between your total stakes and the amounts returned. You should consider this before deciding how much, how often and for how long to play.
4. Account reviews, promotions and responsible play
Pure Casino may conduct checks relating to identity, age, location, payment methods, account ownership, source of funds, transaction history or unusual activity. You may be asked to provide documents or other information. Processing may be delayed while a review is underway. Do not create additional accounts or attempt to avoid a review, as this may lead to further restrictions under the applicable terms.
If a promotion, bonus, tournament or special offer is available, it will be governed by its own promotional terms. Those terms may describe eligibility, qualifying games, contribution rules, time limits, withdrawal conditions, maximum values, account restrictions and what happens if the offer is cancelled or withdrawn. Read the complete offer terms before opting in or using a promotional balance. If no offer terms are displayed, do not assume that a promotion applies.
Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play and only wager money you can afford to lose. Keep track of your deposits, stakes and time spent. Avoid gambling when you are upset, under the influence of alcohol or drugs, or trying to solve financial problems.
- Set personal deposit, loss, wager or session limits where those tools are available.
- Take regular breaks and stop when you reach your planned limit.
- Do not chase losses by increasing stakes or playing for longer.
- Use time-out, account closure or self-exclusion options if gambling is no longer enjoyable or controlled.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
- If you are concerned about another person’s gambling, encourage them to seek appropriate assistance.
You can review the responsible gambling information available on the site for guidance on setting limits, taking a break or requesting account restrictions. If you have a question about a wager, game result, account record or rule, use the support option made available through Pure Casino. Provide enough information for the matter to be identified, but do not send passwords or unnecessary sensitive information.
These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or operating practices. The current version published on the site applies to future activity from the time it is made available, unless a different approach is required by law. You should check the rules regularly and keep a copy of any important transaction or promotion terms.
